Last updated: 27 October 2026
In short
- Delivery in 24–48 hours across Bengaluru for in-stock items.
- Free delivery in Bengaluru on orders above ₹50,000.
- Delivered on our own trucks and unloaded at your site.
1. Where we deliver
- Bengaluru — the city and its suburbs, delivered by our own fleet.
- Rest of Karnataka and neighbouring states — for project and bulk orders, on request. We will confirm the cost and timeline before you pay.
2. How long it takes
| Order type | Delivery time |
|---|---|
| In-stock items, Bengaluru | 24–48 hours after order confirmation |
| Cut-to-size panels, Bengaluru | Add 1 working day |
| Rest of Karnataka | 3–7 working days |
| Made-to-measure doors | 10–14 working days, plus delivery |
| Special orders | Confirmed at the time of order |
We deliver Monday to Saturday, except public holidays. If anything will delay your delivery, we will tell you as soon as we know.
3. Delivery charges
- Free within Bengaluru on orders above ₹50,000 (after discounts, including GST).
- Below that, a delivery charge based on distance and vehicle size is shown at checkout or confirmed before dispatch.
- Deliveries outside Bengaluru are quoted individually.
4. Unloading and site access
- We unload at ground level, at your site entrance or gate.
- Carrying sheets to upper floors without a goods lift needs extra loaders and is charged separately — please tell us in advance so we can plan for it.
- Please make sure a delivery vehicle can reach your site, and let us know about narrow lanes, height limits or gated-community delivery timings.
- Someone aged 18 or over must be present to receive the goods, check them and sign the delivery challan.
5. Missed deliveries
If nobody is available to receive the order at the agreed time, we will reschedule. A re-delivery charge may apply.
6. Tracking your order
When your order is dispatched, we share the driver’s name and phone number by WhatsApp or SMS so you can coordinate directly.
7. Storing your boards
Store sheets flat on level supports, off the floor, under cover and away from moisture. Let them acclimatise on site for 24–48 hours before cutting, and seal cut edges. Damage caused by improper storage is not covered by our warranty.
Contact & grievance officer
- Business
- Dhriti Woods & Laminates
- Grievance officer
- Grievance Officer, Dhriti Woods & Laminates
- sales@dhritiwood.com
- Phone
- +91 99008 74809 · Mon – Sat, 9:30 am – 7:00 pm
- Address
- Sy. No 62/2, Hulimangala Road, S. Bingipura, Bengaluru, Karnataka 560105
We acknowledge every complaint within 48 hours and aim to resolve it within one month of receipt.